Terms and conditions

  1. Acceptance of terms by booking one of the activities, you (“Participant”) agree to the terms and conditions set forth by 10XNORTH (“Company”) for participating in the activities. The agreement is binding upon booking and participation in the activity indicates full acceptance of these terms.

  2. Safety and health requirements: Participants must follow all safety instructions provided by the Company and its guides. Participants affirm that they are in good health and do not suffer from any medical condition that could be exacerbated by the activities. Participants must inform the Company of any health issues or concerns that may affect their ability to safely participate in the activity.

  3. Age and supervision: Participants must be at least 18 years old or accompanied by a legal guardian. Children under the age of 10 are not permitted to participate in the activities.

  4. Risks acknowledgment: Participants acknowledge that the activities involves inherent risks, including but not limited to hypothermia, accidental drowning, and injures from slipping or falling on ice. Participants assume all responsibility for any injuries or damages resulting form their participation in the activity.

  5. Cancellation and refunds: The Company reserves the right to cancel the activity due to weather conditions or other unforeseen circumstances that may compromise safety. Participants will receive a full refund if the activity is canceled by the Company. Cancellations by participants less than 48 hours before the scheduled activity are non-refundable.

  6. Personal belongings: The Company is not responsible for the loss of personal belongings during the activity. Participants are advised to secure their valuables.

  7. Photography and media: The Company may take pictures or videos during the activities which may be used for promotional purposes. Participants consent to the use of their image in such materials. In addition, this material may be published or put up for sale on the Company website.

  8. Compliance with laws: Participants agree to comply with all local laws and regulations while participating in the activity.

  9. Liability release: Participants release the Company, its employees, and agents from all claims, liabilities, and damages related to the activity, except in cases of gross negligence or intentional misconduct by the Company.

  10. Agreement to mediate: In the event of a dispute, participants agree to engage in good faith mediation before pursuing any other legal action.